Kyra & Vir accepts online returns for orders placed and delivered in the US only. Please provide your order number with the return. Kyra & Vir accepts returns of unworn and unused product within 7 days of shipment.
Note: you are eligible for either return credit or a refund only after Kyra & Vir receives the item and confirms that it is unworn and unused. If your item is received with any staining or damage, we will provide Kyra & Vir Merchandise Credit for the return.
Note: Accessories & sale items are final sale and cannot be returned.
Steps To Return Item(s)
- To initiate a return please complete our return form.
- Once the same is approved and we receive your return, we will process a full refund to your original payment method without return shipping fees.
Return Shipment Instructions
- After you have completed the return process as above, please print the return label and return form.
- Please pack items to be returned and return form inside an appropriate shipping box and seal.
- Affix the return label to the outside of the box and drop off at your nearest USPS or FedEx location.
- Your credit or refund will be applied within 3-8 business days upon receipt of your item(s).
- At any point, you may check the status of your return online by emailing us at firstname.lastname@example.org
Kyra & Vir does not support pre-paid international return labels at this time outside of US. All international sales are final. Please contact email@example.com if you need further assistance.
- Kyra & Vir does not accept exchanges.
- Customers will follow the return process (stated above) for their unwanted product and will need to place a new order for the desired product.