Returns

Kyra & Vir accepts online returns for orders placed and delivered in the US only. Please provide your order number with the return. Kyra & Vir accepts returns of unworn and unused product within 7 days of shipment.

Note: you are eligible for either return credit or a refund only after Kyra & Vir receives the item and confirms that it is unworn and unused. If your item is received with any staining or damage, we will provide Kyra & Vir Merchandise Credit for the return.

Note: Accessories & sale items are final sale and cannot be returned.

Steps To Return Item(s)

  • To initiate a return please complete our return form.
  • Once the same is approved and we receive your return, we will process a full refund to your original payment method without return shipping fees.

Return Shipment Instructions

  • After you have completed the return process as above, please print the return label and return form.
  • Please pack items to be returned and return form inside an appropriate shipping box and seal.
  • Affix the return label to the outside of the box and drop off at your nearest USPS or FedEx location.
  • Your credit or refund will be applied within 3-8 business days upon receipt of your item(s).
  • At any point, you may check the status of your return online by emailing us at help@kyraandvir.com

INTERNATIONAL RETURNS

Kyra & Vir does not support pre-paid international return labels at this time outside of US. All international sales are final. Please contact help@kyraandvir.com if you need further assistance.

EXCHANGES

  • Kyra & Vir does not accept exchanges.
  • Customers will follow the return process (stated above) for their unwanted product and will need to place a new order for the desired product.

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